Privacy Policy
Last updated: December 21, 2024
1. Introduction
Synlist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered domain name discovery service.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address) when you sign up via Google or GitHub OAuth
- Payment information processed securely through Paddle (we do not store card details)
- Domain search queries and preferences
- Communications with our support team
2.2 Automatically Collected Information
- Device information (browser type, operating system, IP address)
- Usage data (pages visited, features used, time spent on the Service)
- Cookies and similar tracking technologies
- Log data (access times, error logs, performance metrics)
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining the Service
- Processing your domain searches and delivering results
- Managing your account and billing
- Improving our AI algorithms and Service features
- Sending service-related notifications and updates
- Providing customer support
- Detecting and preventing fraud or abuse
- Complying with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers (payment processing, hosting, analytics) who assist in operating the Service
- OAuth providers (Google, GitHub) as necessary for authentication
- Law enforcement or regulatory authorities when required by law
- Business partners with your explicit consent
- Potential buyers in the event of a merger, acquisition, or asset sale
5. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (HTTPS/TLS), secure authentication via OAuth 2.0, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal compliance.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain processing of your information
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@synlist.com.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and maintain your session. You can control cookies through your browser settings, but disabling cookies may limit some functionality of the Service.
9. Third-Party Services
Our Service integrates with third-party services (Google, GitHub, Paddle) that have their own privacy policies. We encourage you to review their policies to understand how they handle your information.
10. Children's Privacy
Our Service is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@synlist.com